Brightwell Navigator

Brightwell Navigator is the payroll app built for maritime crew members who need to manage earnings and send money home from anywhere in the world.

Used by over 100,000 crew members on cruise ships globally, this app brings your pay and international money transfer into one secure platform. Receive your payroll directly and instantly move funds wherever you need them—no more waiting for paper checks or relying on shore-based services.

Send money in the way that works for your family. Transfer funds directly to any bank account using Brightwell's competitive exchange rates, ensuring your loved ones receive what you send without hidden markups. If a family member needs cash immediately, use the app to arrange pickup at Western Union, MoneyGram, or Transfast locations across 130+ countries. Set up recurring automatic transfers with each paycheck to maintain steady support at home without lifting a finger.

Security is built into every transaction. Log in using secure video selfie verification or connect your preferred authenticator app for two-factor protection. Your payroll card can be locked or unlocked instantly from the app if you ever suspect fraud—no delay, no phone calls needed. USD account balances are FDIC insured, and both Visa and Mastercard Zero Liability protections cover unauthorized transactions.

When questions arise, help is always available. Message customer support directly through the app around the clock—24 hours a day, 7 days a week. The support team understands maritime schedules and time zones, so you get answers when you need them, not when it's convenient for a shore-based office.

Brightwell Navigator eliminates the friction of international money management for working crew members. Keep your earnings secure, transfer funds on your timeline, and stay connected to the people and places you support.